Commuters | East by West Ferries


Avoid the traffic and use East by West Ferry to transport you to and from work or school.

Ticket types for commuters:

  • Monthly passes: Adult and Tertiary Student passes available. These run for 30 consecutive days from the date of purchase.
  • 10-trip tickets: Adult, tertiary student and child tickets available. These do not have an expiry date and can be used for up to two people at a time. 
  • All tickets can be purchased on board the ferry with Cash, EFTPOS or Credit Card.  Check out our Timetable and Fares page for full fare information.


Due to weather or other unexpected issues, we do cancel one or both ferries from time to time. 

On occasion we need to go to a restricted timetable, if the conditions are too rough for our smaller vessel. Usual restricted timetable below (subject to change):

  • Departing Queens Wharf: 6.20am, 7.15am, 8.20am, 10am, 12pm, 2.05pm, 4.30pm, 5.30pm, 6.30pm
  • Departing Days Bay Wharf: 6.50am, 7.45am, 8.45am, 10.40am, 12.45pm, 3.15pm, 4.55pm, 6pm, 6.55pm
  • When we are on restricted sailings we do not call into Seatoun at all.

If we go to a full cancellation because of weather conditions, replacement mini vans will operate to the below timetable:

  • Depart Days Bay Wharf: 6.50am, 7.45am, 8.45am.
  • Depart Queens Wharf (outside Mojo café): 4.30pm, 5.30pm, 6.30pm.
  • There are also replacement shuttle vans for Wellesley Students (departing Queens Wharf at 8.20am and Days Bay at 3.15pm). 

Text alerts:

We offer a free text service for commuters through Metlink. This service sends out text messages if there are any cancellations to our services. If you travel to or from Days Bay you can sign up to this through Metlink. If you travel to and from Seatuon or have a child at Wellesley College, you can email to subscribe to the relevant database.

We only send out commuter text messages during peak travel times (between 6am - 9.30am and 3.30pm - 8pm) Monday - Friday. For cancellations at all other times, please call our daily status line, 04 494 3339.


If you would like to receive emails from time to time with news about the ferries and anything else we think you may like to know, you can email and just let us know you would like to be added to our newsletter list. You can also subscribing directly by using the subscribe form on this page.

Commuter newsletter April 2019


30th Birthday Newsletter

This morning East by West commuters were treated to a free sailing and mini croissants from local Eastbourne cafe, Tartines.

East by West started services in earnest in April 1989 with our first vessel, Government Print 1 - a large steel bulky catamaran with a passenger capacity of 150!  A strange name and alliance possibly, but it was a great initial relationship for us and the then govt service, trying to enhance their staff moral and muster community support!

But more importantly, to recognise this significant milestone and the valued ongoing support we have enjoyed from you, our Eastbourne and Days Bay regulars, we are thrilled to offer you a complimentary trip this morning as a thank you for your continued patronage.

Also, this afternoon, as you board to go home, we will have a sausage sizzle on Queens Wharf on the floating pontoon from 4.15pm – 6.30pm so grab one prior to boarding and enjoy it with half price drinks on all the afternoon/evening sailings.

We’re also thrilled to announce for the month of April, we will be selling raffle tickets for our first ever (and probably only) ‘year-long ferry pass’. Along with winning the year’s free ferry pass, the winner will also choose which of the following worthwhile local causes all the proceeds raised from the raffle will be donated to:

  • Days Bay Wharf commemorative shelter seating
  • Rodent control Butterfly Creek and/or local surrounds
  • Eastbourne Bays Beach Clean Up
  • Further local causes to be advised -ideas gratefully will be accepted

The winner will be drawn onboard and announced on Tuesday 30th April. Raffle tickets at a cost of $25 are available as of today on board either ferry or from the ticket office on Queens Wharf. Please note this ticket will be non-transferable so the name drawn will be the recipient of the year-long ferry pass.

We’d also love to hear your most interesting story, past or present, about the ferry service. We thought it would be good to publicise and share the best of them, so we propose collating them and sharing them on our website and we’ll give you a link in our forthcoming newsletters. And from these we’ll draw one for a complimentary 10 trip for one lucky story teller!

If you have a story you would like to share with us, send an email to Coralie in our office:

Also, we couldn’t not mention this year’s celebration without detailing our excitement on the build of our new electric ferry! Not only with it being the first all-electric, zero emission passenger ferry ever to be built in the Southern Hemisphere, we’re building it ourselves right here in Seaview!! This new carbon fibre ferry is already making waves not only in New Zealand but around the world!! Not too bad for little old Eastbourne!! And don’t worry… we’ll keep you posted on progress on this most exciting project!!!

And as this new ferry is as much yours as ours, if you have any ideas about what the new ferry should include or offer please do get in touch with our office,

Keep an eye out for the naming competition of the new ferry in the next couple of months….

You can follow the progress of the new ferry through email, Facebook and Instagram, check out the details at the bottom of this page.


Jeremy Ward

Managing Director

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